Careers at TAM

Careers at TAM

This is a call to the designers, the creators, the lovers of learning.


TuesdayAfternoon Media (TAM) is a custom learning design firm located in the heart of Leslieville. At TAM, we pride ourselves on our ability to truly partner with our clients and solve complex problems with authentic, effective, and results-driven solutions.

We empower our team, our clients, and their learners to perform to their highest potential. We’re proud of the small, but mighty team we’ve built so far. Our people are our competitive advantage and we’re excited to talk to you about why you’ll fit right in.


TAM is looking for an accomplished Experience Designer to join our growing team, supporting our largest and most strategic clients. In this role, you will partner with our Media and Development team advising on industry trends and learning best practices, discovering and synthesizing client needs, and building innovative, scalable solutions.

We are obsessed with creating an exceptional experience that helps our clients grow and succeed. The discovery, solutions, and best practices that you present will increase the value of TAM to our clients, making them feel heard, increasing their confidence, and ensuring that next time they have a problem TAM is their first call.

Our Learning Experience Designer are leaders, storytellers, and courageous trail blazers who leverage the full range of methods and techniques to deliver a nuanced understanding of learners and their needs. Self-starters in nature, they thrive in fast paced, fluid environments that allow team members to leverage their strengths and passions to influence what we do and how we do it.


As a TAM-er, you’ll get to use your know-how and passion for learning to make a direct impact on our clients. You’ll expand your skill set, develop industry expertise, and influence the design of learning solutions, large and small. Most importantly, you’ll get to help some of the biggest companies in the world train their talent.


You’ll be joining a team of designers, strategists, and overall solution focused people on a mission to solve the challenges of a changing world. We’re a highly specialized group with various backgrounds and areas of expertise, but we all have one thing in common: We’re problem solvers, partners to our clients and each other, and we’re prepared to learn about what solutions will impact our clients ability to achieve their goals.


  • Consultative problem solver with solution design experience and proven track record of success
  • Design enthusiast that can translate complex or technical concepts, making them easy for anyone to understand
  • Naturally curious and skilled at asking questions that will help uncover a core challenge a team is trying to solve
  • Active listener that can take the learnings from conversations and form proposed solutions to clients that are actionable and digestible
  • Skilled presenter who can deliver informative and effective pitch presentations and creative briefs
  • History of building strong relationships with clients and coworkers


  • Understand the initiatives, strategies, and goals of our current clients
  • Fully participate in, and in some cases lead, design meetings and virtual discovery with clients
  • Gather requirements for custom development and work with our internal team to determine feasibility of the custom solution
  • Present proof of concept, and in some cases full solutions, to our clients and then jump into building with both feet
  • Become a strategic partner to the entire TAM Production team


  • Tackle projects that contribute to the strategic success of TAM and our client partners
  • Identify patterns in the way LXDs add value to the client experience and develop best practices to continuously deliver that value
  • Lead monthly feedback meetings and advocate for the needs of our clients
  • Serve as a mentor for new hires, sharing knowledge, best practices and real time feedback with your peers


Please send your resume, a cover letter, and any portfolio examples you’re proud of to with Learning Experience Designer Role in the subject line. In your cover letter tell us what you love about learning, describe your favourite customer service experience, or heck just talk to us about what makes you you!

In your application, we’re also asking that you provide a draft email response to the following Client email as though you were a member of the TAM team:

Hey TAM!

We’ve shared the final version of the video with our key stakeholders. They loved the look and feel of the video, however, they pointed out much of the terminology used in the video will be changing in the upcoming weeks. This video needed to launch yesterday, can we get a new version of the video this morning?



We’re so excited to learn more about you.

TuesdayAfternoon Media is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Not an exact fit? Stay in touch anyway, we'll let you know when we have new positions on the team.


Contact us to discuss your specific project requirements.


Customer Experience

235 Carlaw Ave., Toronto, ON M4M 2S1